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Old 19th February 2010, 02:01 PM   #11
nvoorst
 
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Another point to consider about migration agents is that they have quick access to a wide range of relevant information. Most agents also have access to a network of other agents, so you, as the client, will benefit from their collective experience and knowledge. Having someone in Australia looking after your interests is certainly an advantage.
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DIAC fact sheet - Using a Migration Agent in Australia
Old 30th March 2010, 01:52 AM   #12
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Default DIAC fact sheet - Using a Migration Agent in Australia

Migration Help encourages all prospective visa applicants to read the factsheet entitled "Using a Migration Agent in Australia" which is produced by the Australian Department of Immigration and Citizenship.

For ease of reference this factsheet is reproduced below and can also be accessed and downloaded as a PDF document by clicking on the following link - Using a Migration Agent in Australia .
Quote:
using a migration agent in Australia

what is a migration agent?
a migration agent is a person who can:
. Advise on immigration matters
. Help you to prepare and lodge an application
. Deal with the department of immigration and citizenship (the department) on your behalf, usually for a fee.

do i need to use a migration agent?
no, you do not need to use a migration agent to prepare and lodge an application with the department. However, if you do not feel confident lodging an application or if your case is complex, you may wish to use a registered migration agent.

choosing a registered migration agent
migration agents operating in australia must be registered with the office of the migration agents registration authority (mara). To find a registered migration agent, search the register of migration agents on the office of the mara website at www.mara.gov.au

what is the cost?
there are no set fees for their services. Information on average fee ranges is available at www.mara.gov.au

why use a registered migration agent?
registered migration agents are required to:
. Have a sound knowledge of migration law and practice
. Act professionally and in a timely manner
. Abide by the migration agent's code of conduct
. Have appropriate insurance
. Pass character tests (including criminal history checks).
If you have a problem with a registered agent, you can make a complaint to the office of the mara. The procedure on how to make a complaint is available at www.mara.gov.au

why shouldn't i use an unregistered person?
unregistered people may:
. Be unaware of current legislation and procedures
. Provide incorrect advice
. Make false claims about your chances of success.
Unregistered people are breaking the law and penalties of up to 10 years jail can apply.
To report an unregistered person telephone 1800 009 623 (free of charge). Information provided will be treated in the strictest confidence.

what if i can't afford a registered migration agent?
some community organisations may be able to help you. You can find an organisation close to you by entering your address or postcode in the 'settlement services locator' at www.immi.gov.au

can anyone else help me?
the following people may also help you if they do not charge a fee:
. Your spouse, parent, brother, sister, child or adopted child
. Sponsors and nominators
. Parliamentarians and their staff
. Officials whose duties include providing immigration assistance (for example, legal aid providers)
. Members of diplomatic missions, consular posts or international organisations.

further information
about visa options
department of immigration and citizenship www.immi.gov.au phone: 131 881
about registered migration agents
office of the mara www.mara.gov.au phone: 1300 22 62 72 or 02 9078 3552
MH
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DIAC on YouTube
Old 31st March 2010, 01:49 PM   #13
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Default DIAC on YouTube

DIAC have also produced an excellent video on fake agents. Don't get caught out! can be viewed on Youtube.

Don't use unregistered migration agents to help with your visa application!

Agents who are registered with the Office of the MARA (OMARA) not only have to comply with a Code of Conduct and keep up to date with immigration law, but they can be sanctioned for doing the wrong thing! This has all been put in place to protect you, the consumer.

Click here to find a list of agents who are registered with the OMARA.

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How to Choose a Migration Agent
Old 31st March 2010, 01:53 PM   #14
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Default How to Choose a Migration Agent

Another excellent publication produced by the Office of the MARA

Quote:
How to Choose a Migration Agent
The first thing you need to be sure of is that the person you are dealing with is a registered migration agent. You can do this by either asking to see their certificate of registration (which has their photograph on it) if you are with the agent at the time or by checking the Register of Agents on our website.

Also, for your protection this website contains information about agents whose registration is suspended or cancelled by the Office of the MARA (sanctioned agents) and information about agents who are no longer registered (lapsed agents).

Before engaging your migration agent ask for a contract or statement of services and an outline of fees applicable to your circumstances. You should not sign the contract or statement of services until you fully understand the terms of the work to be done. Ask questions to clarify anything you do not understand.

Questions you might ask when choosing your migration agent include:
  • Experience – What are your areas of expertise? Do you have sufficient experience, knowledge and competence to effectively deal with my matter? What were the outcomes of any prior similar matters?
  • Options – What are my options? What can I apply for? What do you expect from me in relation to the service? Could the fees be reduced by me doing some of the work, and what are the drawbacks in my doing some of the work?
  • Fees – What is the fee and what are the terms? If the fee includes a conditional refund, will you provide me with written information as to how you propose to refund my money? Are there any other costs?

You may also consider seeking another opinion on your matter before signing or agreeing to the registered migration agent representing you.

What to expect from a migration agent

Migration agents registered with the Office of the MARA are required to:
  • have a sound knowledge of migration law and administrative practice relating to immigration
  • abide by the Migration Agents’ Code of Conduct.

All registered migration agents must:
  • make clients aware of all costs involved with their application and the expected time needed to perform the service
  • inform clients as to the progress of their application
  • provide clients with written confirmation of total costs of their application and all steps of the process have to be documented
  • keep all client information confidential
  • not make misleading claims as to the likely success of the application.

Registered migration agents are obliged to provide you with a copy of Information on the Regulation of the Migration Agent Profession, which provides you with basic consumer protection information, before starting work for you. The Office of the MARA produces this document. It includes information about the migration advice profession, the functions of the Office of the MARA, the legislation regulating the profession, what a client can reasonably expect from a migration agent, and complaint procedures.

What does it cost to use an Agent?
The fees charged by Registered Migration Agents are expected to be reasonable. While fees are not set, the Office of the Migration Agents Registration Authority provides details of the average range of fees charged by agents.

All registered migration agents provide the Office of the MARA with information on an annual basis on the average fees they charge for the services they provide. A table of the fees charge by registered migration agents during the period from January 2009 to December 2009 can be found here.

Why do fees vary?

Fees charged for work performed can vary as a result of a number of factors.

A Registered Migration Agent might charge lower fees due to:

* their inexperience as an agent
* the desire to enter a particular market
* their desire to assist in unusual circumstances
* the ease of that particular application
* the applicant having already partly completed the assignment
* the current marketplace fee levels.

An agent might charge higher fees due to:

* their level of experience as a senior registered migration agent
* the specific difficulties or complexities of a particular case
* the costs associated with running a larger business or practice
* the desire of the applicant for high personal levels of service

You should check with your registered migration agent whether there are additional charges that are not included in the quoted fees, for example; photocopying, phone calls and couriers.
SOURCE: Office of the OMARA

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please Help me with this confusion.
Old 20th May 2010, 05:07 AM   #15
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Default please Help me with this confusion.

dear sir/ma'am,
as i saw many respected migration agents here, i want to ask a question regarding my bridging visa E condition as my agent and couple other are totally unfamiliar with this issue.
My visa was about to expire and i didnt have my IELTS score so i couldnt apply for TR so i had to extend my student visa. After i got student visa, i sat for IELTS test and got satisfactory IELTS score.after that i applied for TR. then i cancelled my student visa and got Bridging visa E. and i heard rumuors that the work experience between the date i got bridging visa E and the date i will get my TR doesnt count.please enlighten me.
regards,
G Adhikari
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Old 20th May 2010, 09:17 PM   #16
Sheelagh Blanckenberg
 
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Hello G Adhikari

Welcome to the Migration Help forum.

Your post has been responded to under your other thread - see here - http://forum.migrationhelp.com.au/sh...=2953#post2953.

Kind regards
Sheelagh
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Old 28th July 2010, 07:55 PM   #17
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If you have time? You mean if you're not spending your time using the "live casino" that's tagged to the bottom of your posting??

May I make a suggestion? Can you please go somewhere else? Making pointless posts in order to promote a link to a stupid online gambling thing, this is degrading to all of us including you!
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Old 29th July 2010, 03:37 AM   #18
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Well said, Jeffrey !
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Please note that this posting is of a general nature only. It does not constitute legal or migration advice and may not apply to your particular circumstances. Migration advice can only be provided after a contract has been entered into and the required fee has been paid.
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Old 17th August 2010, 10:01 PM   #19
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Hi guys, I was just wondering if there is any way of checking an immigration agents record of sucess. My situation is quite complicated but i've got in touch with an agent who has had success in similar circumstances. They also claim to have a 100% record and would never accept a case if they thought that it would fail. This all sounds really good and they do seem pretty genuine but I would prefer more concrete evidence that just their word as I've only met with them once.

I asked them if they had proof and they said they've never been asked that question before but will try and provide proof the next time (if there is a next time) i see them. They are regesitered on the MARN and there doesn't seem to have been any sanctions against them so thats always a bonus
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Old 17th August 2010, 10:48 PM   #20
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Jeffrey Peter Harvie Registered Migration Agent
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Registered Migration Agents are governed by a Code of Conduct, and yes we're required to be honest and open about a case's prospects of success. Most of us will simply talk a client out of cases which appear hopeless. And vexatious applications (those which clearly have no chance of success) are likely to bring about complaints against us by Departmental officers.

So yes, being registered by MARA gives you a high level of protection. It's not an iron-clad guarantee, but it's as close to one as you can reasonably expect.

But no, there are no public records of success-rate. And you can't and won't get an agent to fling open his files to let you see which applications succeeded and which ones failed, because these matters are private and confidential.

No, I've never been asked for proof of success. I've had someone ask me once if I had a list of former clients they could contact and check up on me, and I said "Certainly not!" I felt a bit miffed at being asked such a question. I wonder if the local surgeon ever has someone ask him how many of his patients snuff it?

You'll have to make a decision about an agent somewhere along the way. If you feel confident in them, then go for it. If you don't? Then choose someone else.
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Jeff Harvie

Registered Migration Agent MARN 0959797

Offices in Brisbane QLD, and (main office) Manila Philippines


Email Me

www.downundervisa.com.au,
www.filipinawives.com.au,
www.fiancevisaphilippines.com.au,
www.spousevisaphilippines.com.au
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